FAQ
How do I place an order?
Complete Register Form and once we receive your order usually within 24 hours we deliver your voucher/exam booking code to your email.
Payment and Shipping
Payment can be made by credit, debit card, pay-pal or request us bank details to transfer via bank.
Vouchers?
Vouchers codes and Exam Bookings are only send once the payment is confirmed.
Vouchers Transferable and Expiry Date
Vouchers are non transferable can be used anywhere in UK, Europe and other specified countries.
Vouchers usually expires anywhere from six month to one year.
Vouchers Returns & refunds
Vouchers cannot be returned and there is no refund issued on vouchers.
Training?
Training is provided One to One, Groups, Online and Mentor based.
With our trainings, we offer free re-attempts for exams until you pass.
Training cost also included sample papers, labs and re-attempts.
Exams?
Exams can be taken in test centres located in UK, Europe and in some cases all over world.
at least two forms of ID is required for exams:-
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one with picture and signature
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one with signature
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most of the exam are computer based exam, there are some paper based exam please request.
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all exams results are available immediately.
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some exam are open book exam for example prince 2 practitioner is an open exam so you are allowed to bring your prince 2 book with tags on it nothing more than that.